How the development of role-based apps for employees can improve the performance and workflowApril 7th, 2017
The development of mobile aps for customers is becoming increasingly popular among all kinds of organizations, and some of them have been evolving and been upgraded several times already, so that they reach a “mature” level of usefulness and ease of use, which all organizations want.
The tendency for organizations developing mobile apps for their employees though doesn’t seem to be going through such a rapid evolution. This means that it is not uncommon practice of employees having to use a multitude of mobile apps in order to perform one task, which is definitely not functional and can affect their performance at the job.
The solution to this problem is to create apps which transform their roles to fit the role of the employee in the organization. In other words, developing apps which are role-based and provide transformation through mobility is the key.
Enterprise Mobile transformation was started in 2014 by Apple and IBM via their 100+ MobileFirst apps for iOS. These apps are user friendly and actually help transfer their roles and performance via mobility, by utilizing features such as the mobile devices’ accelerometer, geolocation, mic, camera and other mobile functionalities.
The benefits of role based mobile apps for employees
For example, a well-designed enterprise app for a cable technician could include useful features such as: maps, routing, daily schedules, client history, components and vehicles needed for the job, as well as service instructions. All this is provided in real time, while at work to make the work process seamless, more efficient and better organized. Also, this mobile app saves costs for administration, training and improves the scheduling process.
Unfortunately, not many companies have invested in developing such mobile transformation apps for their employees, and in the majority of cases, the same cable technicians need to use a number of separate apps to complete each of these tasks instead. This no doubt makes the job more cumbersome and slow, and also can be confusing and may lead to errors in the process while switching from one app to another.
The solution is to break down these apps into services which are role based and provide in-context content.
The easiest way to switch to the role based enterprise app is to do it role by role, beginning with the one which will show the best results promptly. The good news is that your employees will likely not resist adapting to a new app if it makes their work easier, faster and less cumbersome.
You need to make sure that there is a consistency between the role-based apps, in order to maximize the results of their implementation and use.
The best way to do that is to hire professionals in this new role based enterprise mobile app development, to help you plan, develop and test your mobile apps for your employees, so that the results are as good as or even better than you expected. Investing in the developments of such mobile apps will save you costs for extra personnel, administration, and will save you time and ensure that all the people in your organization work efficiently, without losing time for various approvals, checking, reservations, ordering, etc.Now you have the information you don't want to order CRM Software — Customer experience feedback